If you feel that your card was charged improperly, there’s no reason to chargeback. Simply email us at info @ Or use the form below and we will investigate it and refund you immediately. We’re here to help you.

Refunds are given to Premium yearly members within 30-days of the subscription, and 10-days of the monthly subscription. Just contact us and we’ll get it taken care of for you.

Our mailing address is as follows:

1700 Columbus Rd., #3
Cleveland, OH 44113

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